Contact Us

We're happy to help with orders, returns, product questions or anything else.

  • Email: support@cozycascade.com (replies within 2 business days, Monday to Friday)
  • Phone: 330-888-8905
  • Mail: GEYER DIGITAL SUPPORT LLC (Cozy Cascade), 9 Kingston Dr, Aurora, OH 44202

Please include your order number when writing about an order. To start a return, see our Refund Policy. Shipping details are in our Shipping Policy.

Please don't mail returns to this address. We'll email you a prepaid label and the correct return address.